Speak with an admissions advisor. 562-475-4604

Coronavirus

Coronavirus Information

Updates and guidance regarding COVID-19

University Planning

University administration has assembled a multidisciplinary team from across the institution to identify and plan for a range of scenarios and potential near and longer-term impacts. These include considerations for:
  • Contingency planning for necessary supplies
  • Planning for classes during periods of quarantines, university closures, or transportation challenges
  • Human resources considerations, including remote work options
  • Patient surge within University Health System
  • Support for students with travel plans during breaks
As preparations continue, the university will communicate with you regularly.

Southern California University of Health Sciences takes the health and safety of our campus community very seriously. As United States and global health officials continue to address the spread of novel coronavirus COVID-19 infection, the Campus Safety Department at SCU is monitoring the situation in collaboration with our local state and governmental partners. Any official updates regarding SCU’s response will be found on this site as well as delivered to the community via email.
This page contains resources and communications designed to raise awareness of prevention and preparedness efforts at SCU.

Disclosure Required by US Department of Education under the American Rescue Plan Act

Updated August 11, 2021 On March 11, 2021, Congress passed and President Biden signed into law the American Rescue Plan Act (ARP). ARP provided additional funding for the Higher Education Emergency Relief Fund (HEERF). HEERF provides funding to institutions of higher education to be distributed to students in the form of emergency grants. The funds are to help students with expenses related to the disruption of campus operations due to coronavirus. The Department of Education (ED) has required institutions receiving these funds to make certain disclosures. SCU’s disclosures are as follows:
  1. SCU has signed and returned to ED the Certification and Agreement, which includes our assurance that SCU has used the student portion of the funds received to provide Emergency Financial Aid Grants to students.
  2. The total amount of funds that the institution has received from ED under ARP for Emergency Financial Aid Grants to Students is $786,300.
  3. The total amount of Emergency Financial Aid Grants distributed to students under ARP as of the date of this report is $798,270.
  4. The number of students at the institution verified to be eligible to receive Emergency Financial Aid Grants to students under ARP as of the date of this report is 949.
  5. The total number of students who have received an Emergency Financial Aid Grant to students under ARP is 949.
  6. The institution provided Emergency Financial Aid Grants to all eligible students. Pell eligible students received $1,170. Students with an EFC of zero received $1,070. Students with an EFC above zero received $585. The average grant issued to a student was $841.
  7. The institution advised students that they must use the funds for costs related to the disruption of campus operations due to coronavirus, including any component of the student’s cost of attendance, and emergency costs related to the Coronavirus pandemic.
Disclosure Pursuant to the Coronavirus Response and Relief Supplemental Appropriations Act Updated July 26, 2021 On December 27, 2020, Congress passed and President Trump signed into law the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA). CRRSAA provided additional funding for the Higher Education Emergency Relief Fund (HEERF). HEERF provides funding to institutions of higher education to be distributed to students in the form of emergency grants. The funds are to help students with expenses related to the disruption of campus operations due to coronavirus. The Department of Education (ED) has required institutions receiving these funds to make certain disclosures. SCU’s disclosures are as follows:
  1. SCU has signed and returned to ED the Certification and Agreement, which includes our assurance that SCU has used the student portion of the funds received to provide Emergency Financial Aid Grants to students.
  2. The total amount of funds that the institution has received from ED under CRRSAA for Emergency Financial Aid Grants to Students is $200,773.
  3. The total amount of Emergency Financial Aid Grants distributed to students under CRRSAA as of the date of this report is $216,195.
  4. The number of students at the institution verified to be eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965 and thus eligible to receive Emergency Financial Aid Grants to students under CRRSAA as of the date of this report is 930.
  5. The total number of students who have received an Emergency Financial Aid Grant to students under CRRSAA is 930.
  6. The institution provided Emergency Financial Aid Grants to all eligible students. Pell eligible students received $330. Students with an EFC of zero received $285. Students with an EFC above zero received $165. The average grant issued to a student was $232.
  7. The institution advised students that they must use the funds for costs related to the disruption of campus operations due to coronavirus, including any component of the student’s cost of attendance, and emergency costs related to the Coronavirus pandemic.
Disclosure Pursuant to the Coronavirus Response and Relief Supplemental Appropriations Act – Higher Education Emergency Relief Fund.

Disclosure Required Under the CARES Act

Updated October 1, 2020 On March 27, 2020, Congress passed and President Trump signed into law the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act). One element of the CARES Act was a provision that provided funds to institutions of higher education to be distributed to students in the form of emergency grants. The funds are to help students with expenses related to the disruption of campus operations due to coronavirus. The Department of Education (ED) has required institutions receiving these funds to make certain disclosures. SCU’s disclosures are as follows:
  1. SCU has signed and returned to ED the Certification and Agreement, which includes our assurance that SCU has used, or intends to use, no less than 50 percent of the funds received under Section 18004 (a)(1) of the CARES Act to provide Emergency Financial Aid Grants to students.
  2. The total amount of funds that the institution has received from ED pursuant to the institution’s Certification and Agreement for Emergency Financial Aid Grants to Students is $200,773.
  3. The total amount of Emergency Financial Aid Grants distributed to students under Section 18004(a)(1) of the CARES Act as of the date of this report is $207,300.
  4. The number of students at the institution verified to be eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965 and thus eligible to receive Emergency Financial Aid Grants to students under Section 18004(a)(1) of the CARES Act as of the date of this report is 691. Additional verification is ongoing.
  5. The total number of students who have received an Emergency Financial Aid Grant to students under Section 18004(a)(1) of the CARES Act is 691.
  6. The institution provided Emergency Financial Aid Grants to all eligible students. Each student received $300.
  7. The institution advised students:
    1. That they must use the funds for costs related to the disruption of campus operations due to coronavirus, including costs such as food, housing, course materials, technology, health care, and child care.
    2. That they should consider the institution’s technology requirements as they determine how best to use their relief funds.
Disclosure Pursuant to the Coronavirus Aid, Relief, and Economic Security Act (the CARES Act) – Higher Education Emergency Relief Fund.

Quarterly Budget and Expenditure Reporting for HEERF I, II, and III

The Quarterly Budget and Expenditure Reporting for HEERF I, II, and III Sections 18004(a)(1) Institutional Portion and 18004(a)(3) for Southern California University of Health Sciences can be accessed via the following documents:

Latest Updates

September 7th, 2021

Dear SCU Community, Please find our updated COVID-19 Site Specific Plan as well as instructions for downloading and utilizing the Smartabase app. Smartabase daily health attestations are required for on campus individuals so be sure to download it prior to coming to campus. After reviewing the resources above, if you have any questions or concerns specific to SCU, please contact either melissanagare@scuhs.edu or josepheggleston@scuhs.edu.

Recent Communications

9/2/2021 Campus Safety CDC Prevention Protocols
9/1/2021 Campus Safety Updated COVID-19 Site Specific Plan
8/10/2021 Campus Safety Notification of Poitive Test
8/6/2021 Campus Safety Updated Vaccination Requirements
8/3/2021 Campus Safety Notification of Poitive Test
6/30/2021 Campus Safety Travel Considerations
6/16/2021 Campus Safety Updated CDC Guidance
5/7/2021 Campus Safety Updated Mask Guidance
12/17/2020 Campus Safety Regional Stay at Home Order
12/3/2020 Campus Safety Message from the President (8)
11/2/2020 Campus Safety Travel Advisory Information
10/8/2020 Campus Safety Message from the President (7)
8/15/2020 Campus Safety Message from the President (6)
7/31/2020 Campus Safety Update on Limited Campus Opening
7/27/2020 Campus Safety Notification of Positive Test Result
7/20/2020 Campus Safety First Week Returning to Campus
7/19/2020 Campus Safety Notification of Positive Test Result
7/9/2020 Campus Safety Addressing Concerns About Returning to Campus
7/6/2020 Campus Safety Virtual Information Session
7/1/2020 Campus Safety Returning to Campus
6/1/2020 Campus Safety Message from the President (5)
View Archived Updates
5/29/2020 Campus Safety Update #13 COVID-19 (novel coronavirus)
5/22/2020 Campus Safety Update #12 COVID-19 (novel coronavirus)
5/15/2020 Campus Safety Update #11 COVID-19 (novel coronavirus)
5/8/2020 Campus Safety Update #10 COVID-19 (novel coronavirus)
5/1/2020 Campus Safety Update #9 COVID-19 (novel coronavirus)
4/24/2020 Campus Safety Update #8 COVID-19 (novel coronavirus)
4/17/2020 Campus Safety Update #7 COVID-19 (novel coronavirus)
4/14/2020 Campus Safety Social Distancing Protocols
4/3/2020 Campus Safety Update #6 COVID-19 (novel coronavirus)
4/1/2020 Campus Safety Message from the President (4)
3/31/2020 Campus Safety Update #5 COVID-19 (novel coronavirus)
3/27/2020 Campus Safety Update #4 COVID-19 (novel coronavirus)
3/24/2020 Campus Safety Update #3 COVID-19 (novel coronavirus)
3/20/2020 Campus Safety Message from the President (3)
3/19/2020 Campus Safety New orders relating to operation
3/18/2020 Campus Safety Update for work-study students
3/17/2020 Campus Safety Message from the President (2)
3/12/2020 Campus Safety Message from the President (1)
3/10/2020 Campus Safety Update #2 COVID-19 (novel coronavirus)
3/6/2020 Campus Safety Update #1 COVID-19 (novel coronavirus)
3/3/2020 Campus Safety A message regarding COVID-19 (novel coronavirus)
2/28/2020 Campus Safety Update Your Emergency Notification Profile
Student InfoHRStaying HealthyFAQs

We Are in This Together

We are working hard to make sure we are here to support you. Student Services is completely focused on helping you succeed by providing you the services, support, resources, tools and information needed to be a successful student. You got this and we got you!

Absences due to Illness

Public health authorities are encouraging everyone in California to be “safer at home.” If illness impacts students, faculty, or staff, the following notification guidance applies:
Students who are sick should follow the normal absence procedure for their respective programs regarding notification of faculty and requests for absence waivers and exam “make ups.” However, during this time of heightened public health concern, documentation from a health care provider will not be required.

Anti-Discrimination

It is important to remember that viruses can affect anyone. SCU students and employees represent a variety of nationalities, races, and ethnicities and we actively resist any xenophobia and embrace diversity as a guiding principle. We share our common humanity as we face this situation with grit and determination as an SCU community. Any incidents of harassment should immediately be reported to Campus Safety (562-902-3333 or CampusSafety@scuhs.edu).

Classes

The Los Angeles Department of Public Health informed SCU on June 19th, 2020 that California updated its county variance webpage as it pertains to higher education institutions. Per this update, higher education may conduct in person training and instruction for the essential workforce.

Counseling/Wellness services for students

Below is information regarding Counseling/Wellness services for students:
  • SCU has a Student Assistance Program (SAP) that provides free and confidential service to help students manage all areas of their life. It offers professional counseling (up to 3 sessions per issue) and also provides life coaching, personal assistant services, medical advocacy, everyday work and life resources, and legal/financial resources—not to mention an engaging, resource-rich website and mobile app. To take advantage of this FREE and confidential service available 24 hours a day, call 1-800-756-3124. Students can also access support on the AllOne Health work/life website at mylifeexpert.com and the My Life Expert mobile app (go to the website to get the app).
  • After hours or on weekends, you can: 1) Call LinesForLife at 1-800-273-8255, 2) Call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255), 3) Text the Crisis Text HOME to 741-741.
  • The LGBTQ Center of Long Beach offers remote services and support. More information here: https://www.centerlb.org/groups/

Emergency Aid

Events

Out of an abundance of caution, SCU has canceled all extra-curricular events, on- and off-campus, until further notice. Please feel free to email Shelby Gugel at shelbygugel@scuhs.edu if you have any questions on this topic.

General Hotlines

  • Los Angeles County 2-1-1: (800) 339-6993
  • Orange County 2-1-1: (888) 600-4357 or (949) 646-4357

If You Do Not Have A Working Device

    • Alliance for Technology Refurbishing and Reuse – The ATRR is a network of non-profits associated with a broad educational mission. They refurbish and distribute computers as a low-cost or free service to those in need. With locations across the US, you can find the nearest location to you online. Select the pin closest to you to find out more information on your local “Reuse Coordinator.” Because they are a conglomerate of individual non-profits, their site says “member organizations vary widely in size, organizational model, populations served, staffing, and related resources.” Will connect to vendors:

IT Support for Online Classes

If you are experiencing issues with accessing Canvas, please contact your instructor and reach out to Synoptek for Technical support at: customersupport@synoptek.com, 877-796-2350

Physical and Mental Health

      • SCU has a Student Assistance Program (SAP) for all students. The SAP is a free and confidential service to help students manage all areas of their life. It offers professional counseling (up to 3 sessions per issue) and also provides life coaching, personal assistant services, medical advocacy, everyday work and life resources, and legal/financial resources—not to mention an engaging, resource-rich website and mobile app. To take advantage of this FREE and confidential service available 24 hours a day, call 1-800-756-3124. Students can also access support on the AllOne Health work/life website at mylifeexpert.com and the My Life Expert mobile app (go to the website to get the app).
      • Crisis Services Available include National Suicide Prevention Lifeline at 1-800-273-TALK (8255), 3) Text the Crisis Text Line: Text HOME to 741-741.
      • The Mental Health Access Line (opened 365 days a year, 24 hours a day): 1.800.854.7771
      • For free and/or reduced medical services (physical and mental health) in certain clinics (map locators): Community Clinic Association, Health Services of Los Angeles County, and Los Angeles County Department of Mental Health.

Wellness

      • At Home Exercise

Student Support Office (SSO)

Staff at the Student Support Office (SSO) will be available Monday – Friday, 8:00 a.m. – 5:00 p.m. by e-mail, phone, or by Zoom. Please feel free to reach out to SSO team if you need anything; assistance on time management, how to set-up a quiet study space, manage studying from home. Email addresses for the SSO staff are:
Email addresses for the ASO staff are:
Check out all of the incredible online student success resources on our MySCU page, including a Study Skills Toolkit and Life Skills Toolkit.

Campus Services

      • Select parts of the campus are open.
      • The University Health Center will be open as usual Mondays – Fridays 8 AM – 7 PM and Saturdays 9 AM – 5 PM.
      • Students who need medical services due to symptoms of respiratory illness including fever, cough, and shortness of breath/difficulty breathing should first call the Health Center at (562) 943-7125 for further instructions before presenting.
      • Work-study student workers should have received more information from their direct supervisors about work expectations during this period.

Accessibility Services

For students with approved academic accommodations, we are working with the faculty to make sure you get your approved accommodations regardless if your exam is on Examplify, Proctorio, or Canvas.
Please contact RoseAnneTowers@scuhs.edu for any questions or concerns related to requests for accommodation, approval of services, or equitable access to educational programs.

Food Access

If You Don’t Have Internet Access

For more information on free or lost cost internet program, please click on this link: https://www.highspeedinternet.com/resources/are-there-government-programs-to-help-me-get-internet-service

Manufacturers that Offer Student Laptop Discounts

Tutoring

      • Accelerated Sciences Tutoring: For information on tutoring, please see here: https://scuhs.libguides.com/academicsupport/openlibrary
      • Ayurveda, MSMS, MSPA, DACM, and DC: One-on-one Tutoring: Currently available virtually through Google Hangouts, FaceTime or Skype. To learn how to make a Tutoring appointment through Insight please Click Here https://scuhs-insight.symplicity.com/
      • Group Tutoring: Will be available through Zoom. We are in the process of scheduling group tutoring session. Stay tuned, Zoom links to follow!
      • Graduate Programs Lab Tutoring: : While the labs remain close, a number of our lab tutors are available for individual 1:1 tutoring. For directions on how to schedule one-on-one tutoring: https://scuhs.libguides.com/academicsupport/openlibrary

Recommended Strategies for Navigating Online Courses

Work-Study Students

The Office of Financial Aid and the campus community has received several inquiries about the impact on our work study students as we implement safeguards resulting from COVID-19 concerns. Students should work with their supervisors to explore work assignments that they could perform remotely. (More Details Here)

Faculty & Staff

All employees will be required to check-in at the University Health Center’s outdoor reception tent to have their temperature taken and symptoms screened prior to entering campus. For this reason, we are asking all employees to park in Lot 1 which is the lot closest to the welcome tent.
If you are exhibiting symptoms of COVID-19 you will be given testing/care information and be asked to return home.
Screenings will begin at 7:45 AM each morning. If you arrive on campus prior to 7:45 AM, please report back to the tent between 7:45 and 8:15 AM to be screened.
SCU is shifting all possible employees to remote work. Be aware of your rights, view the U.S. Department of Labor Employee Rights document, click here

Information Technology

The Support Desk remains open with regular hours and can be reached by phone at 877.796.2350 (fastest) or through email at customersupport@synoptek.com

Staying Healthy

All students, faculty, and staff who have illness accompanied by fever—regardless of their travels—are asked to refrain from going to classes, labs, dining halls, offices, and other places where they could spread illness among others. To limit spread, we ask that a person have a normal temperature for 24 hours (without the use of fever-reducing medications) before resuming a regular schedule.
The university asks faculty to be flexible in allowing students to make these decisions without necessarily visiting a medical practitioner for documentation of their illness. Staff should follow the normal procedures for sick time away from work; please notify your supervisor, and follow the university’s sick leave policy.
Other advice to avoid the spread of viruses includes:
      • Get a seasonal flu vaccination, even if you are not required to do so
      • Clean your hands frequently with soap and water (washing for a full minute) or alcohol-based hand sanitizer. Hand washing is crucial, particularly before eating or any activity that involves touching your face
      • Cough into your sleeve (the crook of your elbow) or a tissue, not into your hands
      • Stay home if you have a fever until you are fever-free for 24 hours without any medication

Personal Preparedness

Please remember the things that public health authorities indicate you can do to maximize personal preparedness and prevention:
      • Wash your hands frequently
      • Clean frequently touched surfaces frequently
      • Cough/sneeze into your elbow
      • Stay home if you are sick, and don’t return until you are fever-free for 24 hours without medication
      • Get your flu shot
If you are sick and are concerned that any of your symptoms may be related to COVID-19 due to recent travel history or other risk factors, please refer to relevant screening guidance below.

COVID -19 FAQ’S FOR STUDENTS


General Questions

Is the entire campus open?

No. The campus is in process of reopening, and students are returning to campus for many courses and course activities (including clinical activities and training). However, most buildings and rooms other than those used for lab or clinical instruction remain closed. The Learning Resource Center is open at 75% capacity by reservation, and campus services (Registrar, Student Accounts, Financial Aid, Admissions, and Student Services) are available for limited walk-in and by-appointment services on campus, as well as online.

Academic Instruction

What is the guidance to students for remote learning?

Lecture courses will continue to stay online. Labs that can be offered online will remain online. In-person skills labs and clinical training labs will be offered in person. Clinical experiences will be offered in their typical formats. Your departments and programs are taking the utmost care in making decisions and making these plans.

What do I need to access courses remotely?

Courses access is via any web-enabled computer, tablet, or phone with camera, microphone, and internet. Remote proctored exams may specifically require a desktop or laptop computer with a camera that is able to run Google Chrome extensions and has internet access. Generally speaking, devices that are 5 years old or newer with these few specifications should be adequate for remote exams. Technology requirements can be accessed here https://www.scuhs.edu/technology-requirements/

I do not have reliable access to WiFi. What do I do?

Several companies and government agencies that are providing free to low cost internet service.. Please click on this link below to review all of the different program options to see which you are eligible to apply for:
https://www.highspeedinternet.com/resources/are-there-government-programs-to-help-me-get-internet-service Students with wireless phone service may consider adding a personal hotspot to their plan in order to create their own Wi-Fi network from a smartphone. Most providers (e.g. Sprint, T-Mobile, AT&T, Verizon) offer personal hotspot service to be added to wireless plans for approximately $10 per month.

Student Health & Counseling

What if I am feeling sick, but I do not have health insurance. Where can I go for help?

If you need help finding medical care, call the Los Angeles County information line 2-1-1, which is available 24/7. You can also locate a provider by going to DHS.LACounty.gov
If you are having difficulty breathing or keeping fluids down, go to an emergency room or call 911 right away.

What if I want to be tested for COVID-19?

We are currently following LA County guidelines for testing, which include the following:
      • Individuals who develop symptoms such as fever, cough, and/or difficulty breathing.
      • Individuals that have been in close contact with a person known to have Covid-19 or have recently traveled from an area with ongoing spread of Covid-19
      • Older patients and individuals who have severe underlying medical conditions or those that have suppressed immune systems.
If you feel that you need to be tested based on the criteria above, or if you have further questions, please call your health care provider. Your provider will advise you on the next steps. Your provider will determine if you have signs and symptoms of COVID-19 and whether you should be tested.

Will I be able to access Counseling Services?

Free or low-cost counseling services are available for any student who is feeling distressed or impacted by COVID-19. If you, as a student, would like to speak with someone, please utilize any of the following services:
      • All One Health- Everyone Faces Challenges, You Don’t have to Face them Alone
      • Speak to licensed counselors who are specialized in issues such as stress, anxiety, depression, relationships, financial issues and so much more.
      • No commuting
      • No scheduling conflicts
      • It is FREE, 24/7, 365 days a year from the comfort of your home or anywhere you can call 1-800-756-3124 or online: www.mylifeexpert.com code: scuhs
      • Southern California Counseling Center provides comprehensive counseling services at rates based on your ability to pay. Please call 323-937-1344 to schedule an appointment or click here: https://www.sccc-la.org/
      • After hours or on weekends, you can: 1) Call LinesForLife at 1-800-273-8255 , 2) Call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255), 3) Text the Crisis Text Line: Text HOME to 741-741.

Student Support

What do I do if I qualify for accessibility accommodations and have concerns about the impact that remote instruction may have on me?

Please contact the Student Support Office for any questions or concerns related to requests for accommodation, approval of services, or equitable access to educational programs.

What is happening to student support services, such as Student One Stop, Academic Support Office and Learning Resource Center?

Student support services will continue to be available during normal business hours. However, since we are working on adhering to social distancing guidelines, we are working remotely. Many services and activities will continue remotely, using email, Zoom and phone. It is best to e-mail the department you are interested in to schedule an appointment. The Learning Resource Center (LRC) is open but has occupancy restrictions. You may still access the LRC research resources by Clicking Here. Or schedule your reservation at the LRC by clicking here: https://calendly.com/scuhslibrary/lrc-open-seating-reservation?month=2021-05 .

What about tutoring and supplemental instruction?

The academic support provided by Student Support and Tutoring Center will continue remotely.
      • Accelerated Sciences Tutoring: For information on tutoring, please see here: https://scuhs.libguides.com/academicsupport/openlibrary
      • Ayurveda, MSMS, MSPA, DACM, and DC: One-on-one Tutoring: Currently available virtually through Google Hangouts, FaceTime or Skype. To learn how to make a Tutoring appointment through Insight please Click Here https://scuhs-insight.symplicity.com/
      • Group Tutoring: Will be available through Zoom . We are in the process of scheduling group tutoring session. Stay tuned, Zoom links to follow!
      • Graduate Programs Lab Tutoring: While the labs remain close, a number of our lab tutors are available for individual 1:1 tutoring. For directions on how to schedule one-on-one tutoring: https://scuhs.libguides.com/academicsupport/openlibrary

Auxiliary Operations

Is the Campus Book Store open?

Yes.

Where can I buy textbooks?

Textbooks can be purchased via our online store here https://shop.scuhs.edu/pages/text-books

Is the Campus Café open?

Yes, but only for take out.

Campus Events, Gatherings, & Meetings

What is the guidance for events?

Effective March 13, 2020 SCU cancelled all extra-curricular events, on and off campus, until further notice. E -mail Shelby Gugel at ShelbyGugel@scuhs.edu if you have any questions on this topic.

Tuition & Fees

All tuitions and fees still apply, and there have been no changes to payment due dates.

Student Payments

All tuition and payment plan payments can be made via the portal on mySCU. CLICK HERE TO PAY ONLINE. Student Accounts team members are available to assist with the payment of tuition deposits through Authorize.net. For any additional questions regarding tuition and fees, please contact the Office of the Student Accounts.

Accelerated Science Tuition

All payment due dates remain as scheduled. All payments can be made online. CLICK HERE TO PAY ONLINE

Will Student Accounts be open?

Yes, Student Accounts will open for business. All Student Accounts personnel have forwarded their extensions to their cell phones. Students are also welcome to leave a message at x760 and a Student Accounts representative will call you back shortly. Below are the days each Student Accounts team member is available by phone:
Student Accounts

What are Student Accounts’ hours of operation?

Student Accounts will be available by phone or by e-mail from 8:00 a.m. to 5:00 p.m., Monday through Friday, as well as 7:30 a.m. - 3:30 p.m. on Saturdays.

Are there any services not available at this time?

The Student Accounts window will be closed until further notice but all services will continue, with the following modifications:
      • In person needs will be handled by appointment only. Please contact Student Accounts if you need to set an appointment.
      • Student Checks
  • Checks issued prior to 3/18/20 have been mailed to the student’s address on file.
  • Student FA refund checks - Students will be notified via email on Fridays that their check is available. All checks will be mailed to the address on file the following Monday unless they reply to the email requesting that the check be held for pickup by appointment only.
  • Student Work Study checks - Students will NOT be notified via email that their check is available. Checks will be mailed on 10th/25th unless the student made previous arrangements to pick up by appointment only.
  • ASB Stipend checks - Students will be notified via email when checks are available. Checks will be mailed two days after notification, unless the student made previous arrangements to pick up by appointment only.
If you are expecting a check, please take a moment to confirm that SCU has current mailing address, by Clicking Here. If you need to update your address, Click Here and e-mail completed form to the Registrars@scuhs.edu.

Financial Aid

Is the Office of Financial Aid open for business?

Yes, as of now, the Office of Financial Aid remains open for phone appointments or questions via email. Our office hours are Monday – Friday from 8 :00 a.m. -5:00 p.m. (562) 947-8755 ext. 766

Is the Office of Financial Aid accepting documents?

Yes, currently the Office of Financial Aid will accept documents electronically. Items without personally-identifiable information (Social Security Number, etc.) can be e-mailed to financialaid@scuhs.edu. Items can also be faxed to a secure fax at (562) 902.3306. Faxed items are retrieved daily.

Is the Office of Financial Aid accepting appointments?

The Office of Financial Aid will accept new admissions appointments or continuing students’ appointments via telephone so they may continue to answer any questions or assist with your next steps for applying for financial aid. To schedule a telephone appointment, please mail financialaid@scuhs.edu or call (562) 947-3755 ext. 766.

How will my financial aid work if I have some classes online?

The Department of Education has issued guidance that schools can migrate classes to an online format during this time of emergency. It is still important for all students to continue to be present for classes held live online and/or to complete any discussion questions and homework to show that you are actively participating in the course.

How will my VA benefits work if some of my classes are moved online?

The Department of Veterans Affairs has issued guidance that schools can migrate classes to an online format during this time of emergency. It is still important for all students to continue to be present for classes held live online and/or to complete any discussion questions and homework to show that you are actively participating in the course. Not all degree programs at SCU are VA benefits eligible. Please check with the Office of Financial Aid if you want clarification on your benefits and/or an eligible degree program.

What if I cannot make any loan payments due to a loss of income as a result of coronavirus?

Please contact your loan servicer immediately. If you do not know who your loan servicer is, you can log into the National Student Loan Data System (NSLDS) using your FSA ID (used to sign your FAFSA) at: studentaid.gov/. Within this site, all loans on record and all servicers are visible. The lenders/services are eager to assist you during this time, so please do not hesitate to contact them.

How will my financial aid work if I cannot finish all or some of my classes and/or labs?

The Department of Education continues to issue guidance on different scenarios as the situation and interruption created by the novel coronavirus unfolds. As more information becomes available to us, we will keep students informed with the most relevant, up-to-date information.

Student Employment

What do I do if I am not able to continue to work or have concerns about working?

Please contact your supervisor if you have any concerns about your ability to continue working.

Can I work remotely?

Students should work with their supervisors to explore work assignments that they could perform remotely. For work-study employees that cannot work, they can input their supervisor-approved scheduled hours into Kronos for the week. Your scheduled hours should be in line with your normally scheduled hours prior to this interruption.
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