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Coronavirus Information

This page serves as the central location for updates and guidance on the novel coronavirus COVID-19


  • No confirmed cases on the SCU campus
  • All classes have been moved online and students are asked not to return to campus
  • Essential campus operations are continuing and most faculty and staff are working remotely
  • The campus itself is now closed to students (except for the Urgent Care/University Health Center if needed)

Southern California University of Health Sciences takes the health and safety of our campus community very seriously. As United States and global health officials continue to address the spread of novel coronavirus COVID-19 infection, the Campus Safety Department at SCU is monitoring the situation in collaboration with our local state and governmental partners. Any official updates regarding SCU’s response will be found on this site as well as delivered to the community via email.
This page contains resources and communications designed to raise awareness of prevention and preparedness efforts at SCU.

University Planning

The university administration has assembled a multidisciplinary team from across the institution to identify and plan for a range of scenarios and potential near and longer-term impacts. These include considerations for:
  • Contingency planning for necessary supplies
  • Planning for classes during periods of quarantines, university closures, or transportation challenges
  • Human resources considerations, including remote work options
  • Patient surge within University Health System
  • Support for students with travel plans during breaks
As preparations continue, the university will communicate with you regularly.

Latest Updates

March 27th, 2020

Our team continues to monitor the situation and the University continues to take substantive action to ensure the safety and strength of our community. The guidance to this point remains current, however there have been changes made to Los Angeles County Health Orders, as well as University Registration and Student Services. (Continue)

Recent Communications

3/24/2020 Campus Safety Update #3 COVID-19 (novel coronavirus)
3/20/2020 Campus Safety Message from the President (3)
3/19/2020 Campus Safety New orders relating to operation
3/18/2020 Campus Safety Update for work-study students
3/17/2020 Campus Safety Message from the President (2)
3/12/2020 Campus Safety Message from the President (1)
3/10/2020 Campus Safety Update #2 COVID-19 (novel coronavirus)
3/6/2020 Campus Safety Update #1 COVID-19 (novel coronavirus)
3/3/2020 Campus Safety A message regarding COVID-19 (novel coronavirus)
2/28/2020 Campus Safety Update Your Emergency Notification Profile
Student InformationFaculty/Staff InformationStaying HealthyFAQs

Accelerated Science Student Details

For class details and Q&A please Click Here


Following the recent guidance communicated by both the Los Angeles County Public Health Department and the State of California, SCU has closed the campus with few exceptions. The Urgent Care center will remain open as will certain essential employee offices. All other buildings will be closed until further notice.
Because of campus closure, all courses in all graduate health sciences programs will be held remotely for the rest of this Spring trimester; students will not be required to return to campus for this trimester. All other programs will also continue remotely until otherwise announced.
Registration for graduate programs for Summer trimester should occur in week 13. Additional information regarding dates, times, and scheduling priority for DC Selectives will follow in a later update. The Summer and Fall trimester schedules are being developed together to support maximum flexibility under current circumstances and to facilitate students’ continued progress towards graduation. Registration for Accelerated Science courses is open and ongoing. Students are encouraged to continue taking their classes without interruption.
The Massage Therapy March 23 start date will defer until at least the May 4th start.
We understand that students, faculty, and staff will have many questions regarding this transition. Here are some basic points of information:
  • Canvas (and Zoom within Canvas) are the primary platform for online courses.
  • Students are receiving additional academic and program specific information and should watch for periodic communications through emails from faculty.
  • Courses with labs (hands-on skills) that cannot transition online will be handled in this manner:
  • If there is an accompanying lecture, the lecture will be taught online through the rest of the term, so that only lab hours remain.
  • The needed lab hours will be completed as soon as appropriate, whether at the end of this term, or at a later date/in a later term. This means that some courses may carry “Incomplete” grades for some time.
  • The programs will work to ensure that prerequisites related to “Incomplete” grades will not inhibit degree progress.
  • Everyone will need to be flexible when these labs resume. Our intent is to do all possible to prevent graduation delays, but it may require some significant flexibility on everyone’s part.
  • Note: Students will be informed by program leadership which labs cannot transition online – watch for the “course specific” and “program specific” information.

Quizzes & Exams, Including Final Exams

The University has purchased remote proctoring software: Proctorio. Faculty training on the software occurred on 3/27. For remote proctoring to be successful in these exceptional circumstances, students will need access to any device that allows Google Chrome extensions (a laptop with camera, Surface Pro, or desktop computer with a webcam), internet access, and Google Chrome. Note: unfortunately, iPads do not function with remote proctoring software. However, this solution will allow us to facilitate remote exams, ensure academic integrity, and support students in continued progress towards graduation. Additional training and information for students will be provided shortly within Canvas.

Counseling/Wellness services for students

Below is information regarding Counseling/Wellness services for students:
  • Dr. Marc Bock is available as a psychological consultant to the SCU community by calling his office in Huntington Beach, Monday through Friday. The phone number is 714-847-5350.
  • Biola Counseling Center http://www.biolacounselingcenter.org/ or call at 562-903-4800 and share that you are feeling specifically impacted by COVID-19.
  • Southern California Counseling Center provides comprehensive counseling services at rates based on your ability to pay. Please call 323-937-1344 to schedule an appointment or click here: https://www.sccc-la.org/
  • After hours or on weekends, you can: 1) Call LinesForLife at 1-800-273-8255, 2) Call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255), 3) Text the Crisis Text HOME to 741-741.

Graduation Ceremony

SCU values the safety of our students, faculty, and staff and are committed to their overall health and wellness. The unpredictable nature of this virus is unfortunately requiring us to postpone the Spring (April 18, 2020) graduation ceremony. Our goal is to hold the Spring graduation ceremony in conjunction with our scheduled December 2020 ceremony. Those students set to graduate this April will still receive their diplomas shortly after the completion of the spring term per the normal process. An FAQ page has been set up HERE to address questions concerning graduation. Please feel free to email Shelby Gugel at [email protected] if you have any questions on this topic.

Absences due to Illness

Public health authorities are encouraging everyone in California to be “safer at home.” Campus is closed. If illness impacts students, faculty, or staff, the following notification guidance applies:
Students who are sick should follow the normal absence procedure for their respective programs regarding notification of faculty and requests for absence waivers and exam “make ups.” However, during this time of heightened public health concern, documentation from a health care provider will not be required. Faculty who believe they note an unusual pattern of student absence in their courses should notify their Dean or Director.
Note: SCU is continuing to hold all classes online at their regularly scheduled times.


It is important to remember that viruses can affect anyone. SCU students and employees represent a variety of nationalities, races, and ethnicities and we actively resist any xenophobia and embrace diversity as a guiding principle. We share our common humanity as we face this situation with grit and determination as an SCU community. Any incidents of harassment should immediately be reported to Campus Safety (562-902-3333 or [email protected]).

Emergency Notification

Additionally, we would like to request that you update your Emergency Notification Profile, known to SCU as “Everbridge.” While there is no current crisis concerning the spread of COVID-19 in our community, the situation is evolving rapidly and the ability to quickly communicate with our campus members is paramount.
Every campus community member currently has their scuhs.edu email address already registered by default; however, it is highly recommended to include additional methods of contact such as a cell phone number for both calls and SMS text.
What to do:
  • Login to MySCU
  • Click “Personal Info” [top right of page]
  • Click “Manage your emergency notification settings (Everbridge)”
  • Click “Edit” to input additional contact methods
  • Click “Save”


Out of an abundance of caution, effective March 13th, SCU is canceling all extra-curricular events, on- and off-campus, until further notice. Please feel free to email Shelby Gugel at [email protected] if you have any questions on this topic.

Work-Study Students

The Office of Financial Aid and the campus community has received several inquiries about the impact on our work study students as we implement safeguards resulting from COVID-19 concerns. Students should work with their supervisors to explore work assignments that they could perform remotely. (More Details Here)

Clinic and Clinical Rotations

Orange County issued shelter in place requirements that prohibit student participation in clinical care. SCU has suspended student involvement in patient care at all clinic sites, including PPR rotations.

Campus Services

  • The campus itself is now closed to students (except for the Urgent Care/University Health Center if needed).
  • In order to reduce campus density, students are encouraged to go home and continue their studies remotely.
  • The University Health Center will be open as usual Mondays – Fridays 8 AM – 7 PM and Saturdays 9 AM – 5 PM.
  • Students who need medical services due to symptoms of respiratory illness including fever, cough, and shortness of breath/difficulty breathing should first call the Health Center at (562) 943-7125 for further instructions before presenting.
  • Work-study student workers will receive more information from their direct supervisors about work expectations during this period.
  • Work-study supervisors will receive guidance from Human Resources this week.

Faculty & Staff

SCU is shifting all possible employees to remote work. Be aware of your rights, view the U.S. Department of Labor Employee Rights document, click here

Information Technology

The Support Desk remains open with regular hours and can be reached by phone at 877.796.2350 (fastest) or through email at [email protected]

Casual Dress

For those of you who need to work on campus during the COVID-19 adjustments, you will be allowed to dress casual but within the parameters of the SCU dress policy. Listed below is the Personal Appearance and Casual Day policies. (View Details)

Staying Healthy

Because this is already the season for flu and other viruses, all students, faculty, and staff who have illness accompanied by fever—regardless of their travels—are asked to refrain from going to classes, labs, dining halls, offices, and other places where they could spread illness among others. To limit spread, we ask that a person have a normal temperature for 24 hours (without the use of fever-reducing medications) before resuming a regular schedule.
The university asks faculty to be flexible in allowing students to make these decisions without necessarily visiting a medical practitioner for documentation of their illness. Staff should follow the normal procedures for sick time away from work; please notify your supervisor, and follow the university’s sick leave policy.
Other advice to avoid the spread of viruses includes:
  • Get a seasonal flu vaccination, even if you are not required to do so
  • Clean your hands frequently with soap and water (washing for a full minute) or alcohol-based hand sanitizer. Hand washing is crucial, particularly before eating or any activity that involves touching your face
  • Cough into your sleeve (the crook of your elbow) or a tissue, not into your hands
  • Stay home if you have a fever until you are fever-free for 24 hours without any medication

Personal Preparedness

Please remember the things you can do to maximize personal preparedness and prevention:
  • Wash your hands frequently
  • Cough/sneeze into your elbow
  • Stay home if you are sick, and don’t return until you are fever-free for 24 hours without medication
  • Get your flu shot
If you are sick and are concerned that any of your symptoms may be related to COVID-19 due to recent travel history or other risk factors, please refer to relevant screening guidance below.

Important Resources

Travel Advisories

The U.S. Centers for Disease Control and Prevention currently has travel alerts in place for China, South Korea, Japan, Iran, Italy, and Hong Kong. Additional locations where there is identified community spread of the virus include Singapore, Thailand, Taiwan, and Vietnam. As spring break approaches, you are advised to stay apprised of travel guidance from the CDC and the State Department. Keep in mind that government-issued travel and screening mandates and airline operations could change while you are away, impacting your return plans.

Use of Masks

The university is not providing masks and has not issued guidance encouraging people to wear them. A mask is not required or recommended, as there is no evidence available to suggest that they protect healthy people. This aligns with current CDC and WHO guidance. Students, staff, and faculty may obtain and wear masks if they choose.


General Questions

Is the entire campus closing?

California State and local county public health officials introduced new orders requiring all Californians to “stay at home,” with few exceptions. Based on this direction, SCU is shifting all possible employees to remote work. The University remains functioning and ready to serve the needs of our community; however, though limited campus access is available to essential employees, the campus itself is now closed to students (except for the Urgent Care/University Health Center if needed)

Should I go home?

In order to reduce campus density, students are encouraged to go home and continue their studies remotely if this can be done safely. The U.S. Department of State has issued a Level 4 Travel Advisory, advising U.S. Citizens not to travel abroad. Note for international students: travel outside the U.S. should be limited since reentering the U.S. may be restricted, which could lead to issues with your visa.

When should I come back?

Instruction will be offered through remote means for the time being. Further information will be provided by the University as it becomes available. If possible, students are encouraged to remain at home until in-person classes resume. The COVID-19 pandemic is constantly changing. Updates to the SCUHS community will be provided.

Academic Instruction (Remote Learning for Spring Term)

What is the guidance to students for remote learning?

As we shift to remote instruction for spring term, both you and your instructors will need to make changes. Your instructors will be working on how they will offer remote instruction. They will likely be using a combination of Canvas, Zoom (within Canvas), e-mail, and other web-based tools. Your departments and programs are taking the utmost care in making decisions and making these plans.

What do I need to access courses remotely?

Courses access is via any web-enabled computer, tablet, or phone with camera, microphone, and internet. Remote proctored exams may specifically require a desktop or laptop computer with a camera that is able to run Google Chrome extensions and has internet access. Generally speaking, devices that are 5 years old or newer with these few specifications should be adequate for remote exams.

I do not have reliable access to WiFi. What do I do?

Several companies including Charter, Spectrum, and Comcast have announced plans to offer free internet service for 60 days to households with students as classes are moving online amid concerns about COVID-19. Please contact the companies at the phone numbers below directly to arrange services.
  • Charter and Spectrum – 844-488-8395
  • Comcast – 855-846-8376 for English speakers or 855-765-6995 for Spanish speakers
Students with wireless phone service may consider adding a personal hotspot to their plan in order to create their own Wi-Fi network from a smartphone. Most providers (e.g. Sprint, T-Mobile, AT&T, Verizon) offer personal hotspot service to be added to wireless plans for approximately $10 per month.

What is the status of lab hours instruction?

All Spring term labs will be completed online. For graduate programs, this is based on completion of over 70% of content prior to moving online and based on the ability to continue virtual instruction and offer alternative assessments. Requisite “hands-on” skills will be reinforced and reassessed in later courses as needed for graduate programs. All programs are developing and modifying lab courses to offer appropriate instruction remotely. Every effort is being made to avoid assignment of incomplete grades.

Student Health & Counseling

What should I do if I have traveled internationally and need to return to campus?

Any students returning from high risk Level 2 or Level 3 countries are required to self-quarantine off campus for 14 days.

What if I am feeling sick, but I do not have health insurance. Where can I go for help?

If you need help finding medical care, call the Los Angeles County information line 2-1-1, which is available 24/7. You can also locate a provider by going to DHS.LACounty.gov
If you are having difficulty breathing or keeping fluids down, go to an emergency room or call 911 right away.

What if I want to be tested for COVID-19?

We are currently following LA County guidelines for testing, which include the following:
  • Individuals who develop symptoms such as fever, cough, and/or difficulty breathing.
  • Individuals that have been in close contact with a person known to have Covid-19 or have recently traveled from an area with ongoing spread of Covid-19
  • Older patients and individuals who have severe underlying medical conditions or those that have suppressed immune systems.
If you feel that you need to be tested based on the criteria above, or if you have further questions, please call your health care provider. Your provider will advise you on the next steps. Your provider will determine if you have signs and symptoms of COVID-19 and whether you should be tested.

Will I be able to access Counseling Services?

Free or low-cost counseling services are available for any student who is feeling distressed or impacted by COVID-19. If you, as a student, would like to speak with someone, please utilize any of the following services:
  • Dr. Marc Bock is available for phone appointments every Tuesday. To make an appointment, please call his SCU cell phone at 562-632-8781 (ON TUESDAYS).
  • Southern California Counseling Center provides comprehensive counseling services at rates based on your ability to pay. Please call 323-937-1344 to schedule an appointment or click here: https://www.sccc-la.org/
  • After hours or on weekends, you can: 1) Call LinesForLife at 1-800-273-8255 , 2) Call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255), 3) Text the Crisis Text Line: Text HOME to 741-741.

Student Support

What do I do if I qualify for academic accommodations and have concerns about the impact that remote instruction may have on me?

Please contact the Academic Support Office for any questions or concerns related to requests for accommodation, approval of services, or equitable access to educational programs.

What is happening to student support services, such as Student One Stop, Academic Support Office and Learning Resource Center?

Student support services will continue to be available during normal business hours. However, since we are working on adhering to social distancing guidelines and “stay at home” orders, we are working remotely. Many services and activities will continue remotely, using email, phone, etc. It is best to e-mail the department you are interested in to the best way to schedule an appointment. Due to current California statewide “stay home” order, the Learning Resource Center (LRC) is closed. You may still access the LRC esearch resources by Clicking Here.

What about tutoring and supplemental instruction?

Most of the academic support provided by Academic Support and Tutoring Center will continue remotely.
  • Accelerated Sciences Tutoring: please email [email protected] for tutoring inquiries
  • Ayurveda Tutoring: please refer to e-mails for the online links to the regularly scheduled tutoring sessions.
  • Graduate Programs One-on-one Tutoring: Will be made available virtually through Google Hangouts, FaceTime or Skype. To learn how to make a Tutoring appointment through Insight please Click Here
  • Graduate Programs Group Tutoring: will be made available through Zoom during the normally scheduled time. An e-mail will be sent to the individual class and instructors.
  • Graduate Programs Lab Tutoring: While the labs remain close, a number of our lab tutors are available for individual 1:1 tutoring. Please see instructions on to schedule appointment through Insight.

Campus Events, Gatherings, & Meetings

What is the guidance for events in spring term?

Effective March 13, 2020 SCU cancelled all extra-curricular events, on and off campus, until further notice. E -mail Shelby Gugel at [email protected] if you have any questions on this topic.

What if the gathering attendance is below the attendance cap?

There was previously an “attendance cap,” but more recently California Executive Order N-33-20 issued on 19 March 2020 required all individuals in the state to “stay at home or at their place of residence.” The very minimal exceptions to this order are for essential/critical services to operate, and to allow individuals to access healthcare or obtain food and medicine. With this guidance, all physical gatherings associated with campus are suspended or moved virtually. Where essential operations are conducted by employees on campus, they are maintaining social distancing.

What is the status of Commencement?

Per California Department of Public Health (CDPH) guidelines and the Executive order, spring commencement is postponed. A date is not yet available for this event, but will be communicated as soon as feasible, for the graduating individuals. Graduates will still receive diplomas, and the students qualified to seek licensure will receive all normal support from the University to facilitate that process.

Tuition & Fees

All tuitions and fees still apply, and there have been no changes to payment due dates.

Student Payments

All tuition and payment plan payments can be made via the portal on MySCU. CLICK HERE TO PAY ONLINE. Student Accounts team members are available to assist with the payment of tuition deposits through Authorize.net. For any additional questions regarding tuition and fees, please contact the Office of the Student Accounts.

Accelerated Science Tuition

All payment due dates remain as scheduled. All payments can be made online. CLICK HERE TO PAY ONLINE

Will Student Accounts be open?

Yes, Student Accounts will open for business. All Student Accounts personnel have forwarded their extensions to their cell phones. Students are also welcome to leave a message at x760 and a Student Accounts representative will call you back shortly. Below are the days each Student Accounts team member is available by phone:
Student Accounts

What are Student Accounts’ hours of operation?

Student Accounts will be available by phone or by e-mail from 8:00 a.m. to 5:00 p.m., Monday through Friday, as well as 7:30 a.m. – 3:30 p.m. on Saturdays.

Are there any services not available at this time?

The Student Accounts window will be closed until further notice but all services will continue, with the following modifications:
  • In person needs will be handled by appointment only. Please contact Student Accounts if you need to set an appointment.
  • Student Checks
  • Checks issued prior to 3/18/20 have been mailed to the student’s address on file.
  • Student FA refund checks – Students will be notified via email on Fridays that their check is available. All checks will be mailed to the address on file the following Monday unless they reply to the email requesting that the check be held for pickup by appointment only.
  • Student Work Study checks – Students will NOT be notified via email that their check is available. Checks will be mailed on 10th/25th unless the student made previous arrangements to pick up by appointment only.
  • ASB Stipend checks – Students will be notified via email when checks are available. Checks will be mailed two days after notification, unless the student made previous arrangements to pick up by appointment only.
If you are expecting a check, please take a moment to confirm that SCU has current mailing address, by Clicking Here. If you need to update your address, Click Here and e-mail completed form to the [email protected].

Financial Aid

Is the Office of Financial Aid open for business?

Yes, as of now, the Office of Financial Aid remains open for phone appointments or questions via email. We are not seeing any students for an in-person appointment. Our office hours are Monday – Friday from 8 :00 a.m. -5:00 p.m. (562) 947-8755 ext. 766

Is the Office of Financial Aid accepting documents

Yes, currently the Office of Financial Aid will accept documents electronically. Items without personally-identifiable information (Social Security Number, etc.) can be e-mailed to [email protected]. Items can also be faxed to a secure fax at (562) 902.3306. Faxed items are retrieved daily.

Is the Office of Financial Aid accepting appointments?

The Office of Financial Aid will accept new admissions appointments or continuing students’ appointments via telephone so they may continue to answer any questions or assist with your next steps for applying for financial aid. To schedule a telephone appointment, please e-mail [email protected] or call (562) 947-3755 ext. 766.

How will my financial aid work if my classes are moved online?

The Department of Education has issued guidance that schools can migrate classes to an online format during this time of emergency. It is still important for all students to continue to be present for classes held live online and/or to complete any discussion questions and homework to show that you are actively participating in the course.

How will my VA benefits work if my classes are moved online?

The Department of Veterans Affairs has issued guidance that schools can migrate classes to an online format during this time of emergency. It is still important for all students to continue to be present for classes held live online and/or to complete any discussion questions and homework to show that you are actively participating in the course. Not all degree programs at SCU are VA benefits eligible. Please check with the Office of Financial Aid if you want clarification on your benefits and/or an eligible degree program.

What if I cannot make any loan payments due to a loss of income as a result of coronavirus?

Please contact your loan servicer immediately. If you do not know who your loan servicer is, you can log into the National Student Loan Data System (NSLDS) using your FSA ID (used to sign your FAFSA) at: studentaid.gov/. Within this site, all loans on record and all servicers are visible. The lenders/services are eager to assist you during this time, so please do not hesitate to contact them.

How will my financial aid work if I cannot finish all or some of my classes and/or labs?

The Department of Education continues to issue guidance on different scenarios as the situation and interruption created by the novel coronavirus unfolds. As more information becomes available to us, we will keep students informed with the most relevant, up-to-date information.
Financial Aid Lab

Student Employment

What do I do if I am not able to continue to work or have concerns about working?

Please contact your supervisor if you have any concerns about your ability to continue working.

Can I work remotely?

Students should work with their supervisors to explore work assignments that they could perform remotely. For work-study employees that cannot work, they can input their supervisor-approved scheduled hours into Kronos for the week. Your scheduled hours should be in line with your normally scheduled hours prior to this interruption.