Terms & Conditions

Every attempt is made to offer programs as publicized.  However SCU reserves the right to adjust program locations, dates, times, etc. to accommodate unexpected faculty or student needs.  SCU reserves the right to cancel any program (in general between 5-10 days prior to the program). Each registrant will be notified by telephone, followed by written notification and full refund. For this reason, we recommend prior confirmation of seminar status before on-site registration.  SCU is not responsible for any additional costs or expenses incurred, including, but not limited to, non-refundable airline or hotel penalties by registrants if a program must be altered or cancelled.  Only those pre-registered will be notified of schedule changes. 
Participant Cancellation:

• If written notice is received within five (5) days of the program start date then the registration fee, less the applicable handling charge of $39, will be refunded. This handling charge covers the staff costs of processing refunds and other costs associated with cancellations. Please see note below on substitutions. Please see below for procedures for obtaining a refund.
• If written notice is received after the refund cut off date then for cancellations received after the cut off date but before the commencement of the program, requests for refunds are assessed on a case-to-case basis. In the event of death or sickness in the family a 50% refund of total tuition fee will be provided (a letter of explanation is required). Please see refund procedures below.
• Cancellation after a program has commenced, as all educational materials, catering and other requirements have been prepared in expectation of your attendance, no refunds are possible.
• Substitution of Registrant in lieu of cancellation policy: Registration substitutions will incur a $49 charge. This charge covers the staff time associated with updating records and producing new course materials.
• The registrant will have on year (12 months) from the date of the initial registration to transfer to another program.

SCU understands that in some circumstances withdrawal from a program or cancellation of a registration may be necessary. The following steps detail how to obtain a refund for a course you have registered for.

• Inform the SCU School of Professional Studies office in writing as soon as possible about cancellation either by:
• fax to 562.902.3342 or
• e-mail to professionalstudies@scuhs.edu
• Refunds are processed in the same manner in which payments were made (a credit will be provided to card if you paid by credit card. If you paid by check, money order or cash, SCU will issue a check). Please note it may take up to four weeks for SCU checks to reach you (longer if overseas).
• Refunds will be processed up to 2 weeks after the end of the program.